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COVID-19 Update 5/11/20: How to Contact Us and Order Changes/Cancelations

We have added as many new customer service representatives as we could while keeping everyone safe. We are experiencing a high volume of orders, calls and emails. Please be patient as we are doing our best to get back to everyone in the order in which they were received.

Order Policy changes

We are over whelmed with order changes and address corrections

To best use our time effectively and to get orders processed we please ask you to double triple check your Address and Order Contents before submitting

If you need to make any changes to your order it is best to CANCEL your current order and place a NEW order.

To cancel please email us at [email protected] and include the order number which you want to cancel. This is the fastest way to ensure your changes are made. If you do not do this your order will be delayed.

Cancelled orders will be refunded. This takes 7-14 days to appear on your credit card. We do not have control of this delay.

COVID-19 Address Issues: CHECK YOUR ADDRESSES

We are seeing a surge of UPS and FedEx delivery problems because of businesses not being open because of Stay at Home Orders
AND
If you are shipping to your HOME address DO NOT add in a business name to the Ship To

These issues may delay your shipment and you may be charged extra for delivery

Contact The Custom Print Department with any questions or requests:

Phone: 800-355-1131 (609-949-7791)
E-mail: [email protected]
Hours: 10:00 AM to 5:00 PM, Eastern Time, Monday, Wednesday & Friday.

For Blank (Non-Custom Print) inquiries please contact the Main Office:

Phone: 800-355-1131 (609-534-2583)
E-mail: [email protected]
Hours: 9:00 AM to 5:00 PM, Eastern Time, Monday through Friday.